Privacy Policy

Last Updated: 2025


This privacy notice for The Vape Mart ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at http://www.thevapemart.ca or any website of ours that links to this privacy notice.

  • Engage with us in other related ways, including any sales, marketing, or events.

Questions or Concerns?

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at sales@thevapemart.ca.


SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice. You can find more details about any of these topics by clicking the link following each key point or using the table of contents below.

What personal information do we process?

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information?

We do not process sensitive personal information.

Do we receive any information from third parties?

We do not receive any information from third parties.

How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with legal obligations. We may also process your information for other purposes with your consent. [Learn more about how we process your information.]

In what situations and with which parties do we share personal information?

We may share information in specific situations and with specific third parties.

How do we keep your information safe?

We implement organizational and technical security measures to protect your personal information. However, no electronic transmission or storage technology can be 100% secure.

What are your rights?

Depending on your location, you may have certain rights regarding your personal information.

How do you exercise your rights?

The easiest way to exercise your rights is by submitting a data subject access request or contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with the information we collect?

Review the privacy notice in full.


TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?

  2. HOW DO WE PROCESS YOUR INFORMATION?

  3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

  4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

  5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

  6. HOW LONG DO WE KEEP YOUR INFORMATION?

  7. HOW DO WE KEEP YOUR INFORMATION SAFE?

  8. DO WE COLLECT INFORMATION FROM MINORS?

  9. WHAT ARE YOUR PRIVACY RIGHTS?

  10. CONTROLS FOR DO-NOT-TRACK FEATURES

  11. DO WE MAKE UPDATES TO THIS NOTICE?

  12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

  13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you register on the Services, express interest in obtaining information about us or our products, participate in activities on the Services, or otherwise contact us.

Personal Information Provided by You: The personal information we collect depends on your interactions with us and the Services, choices you make, and products and features you use. This may include:

  • Names

  • Phone numbers

  • Email addresses

  • Usernames

  • Billing addresses

  • Contact preferences

  • Mailing addresses

Sensitive Information: We do not process sensitive information.

All personal information you provide must be true, complete, and accurate. You must notify us of any changes to your personal information.

Information Automatically Collected

In Short: Some information—such as your Internet Protocol (IP) address and/or browser and device characteristics—is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (e.g., name or contact information) but may include:

  • Device and usage information (IP address, browser and device characteristics, operating system, language preferences, referring URLs, etc.)

  • Information about how and when you use our Services

  • Technical data for security, analytics, and reporting purposes

Like many businesses, we also collect information through cookies and similar technologies.

Information We Collect Includes:

  • Log and Usage Data: Includes IP address, device information, browser type, activity timestamps, pages viewed, and error reports.

  • Device Data: Includes computer, phone, tablet, or device details such as IP address, browser type, hardware model, and system configuration.

  • Location Data: Includes device location (precise or imprecise), based on GPS or IP address settings. You can opt out by disabling location access on your device.

HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with legal obligations.

We process your personal information for various reasons, including:

  • To facilitate account creation, authentication, and user account management.

  • To deliver and facilitate service delivery to users.

  • To respond to user inquiries and provide support.

  • To fulfill and manage orders, payments, and returns.

  • To enable user-to-user communications.

  • To request feedback and improve our Services.

  • To send marketing and promotional communications (you can opt-out at any time).

  • To protect our Services from fraud and security threats.

  • To analyze trends, evaluate marketing effectiveness, and enhance user experience.

  • To comply with legal obligations and respond to legal requests.

WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We process your personal information when we have a valid legal reason, including consent, compliance with laws, contract performance, protection of rights, or legitimate business interests.

We may process your information when:

  • You have given explicit or implied consent.

  • Processing is necessary for fraud prevention or investigations.

  • Required for business transactions under legal conditions.

  • Processing is needed for compliance with legal obligations, such as court orders or regulatory requirements.

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information with affiliates, business partners, Google Analytics, or during business transfers.

  • Business Transfers: In case of mergers, sales, or acquisitions.

  • Google Analytics: Used for tracking and analyzing website usage.

  • Affiliates: Shared with parent companies and subsidiaries.

  • Business Partners: To offer promotions, products, or services.

For the full privacy policy, please review the complete document or contact us at  sales@thevapemart.ca.